How to Choose the Right Landscape Company: 10 Key Questions to Ask

Choosing the right landscape company can make all the difference in turning your outdoor vision into reality. To ensure you hire a professional team that aligns with your needs and expectations, it’s essential to ask the right questions. Here’s a helpful list to guide you through the decision-making process:
1. What Services Do You Offer?
Not all landscape companies provide the same services. Ask if they handle:
- Landscape design
- Installation (plants, hardscaping, irrigation systems)
- Maintenance (mowing, pruning, seasonal cleanups)
- Specialty projects like outdoor kitchens or lighting
2. Can I See Examples of Your Work?
A reputable company should have a portfolio of previous projects. Look for:
- Before-and-after photos
- Designs similar to what you’re envisioning
- Variety in styles and project sizes
- Are You Licensed and Insured?
This is critical for protecting yourself and ensuring the company operates professionally. Verify:
- They hold appropriate licenses for landscaping and contracting work.
- They carry liability insurance and worker’s compensation coverage.
4. Do You Have References or Reviews?
Ask for testimonials or contact information for previous clients. Check:
- Online reviews on platforms like Google or Yelp
- Ratings from organizations like the Better Business Bureau
5. Who Will Be Working on My Project?
Clarify who will handle your project and their qualifications. Questions to ask include:
- Will there be a dedicated project manager?
- What experience does the team have?
6. What Is Your Process for Design and Installation?
Understanding their approach helps set expectations. Ask:
- How do you develop landscape designs?
- What input will I have during the process?
- How long does installation typically take?
7. What Is Your Estimated Timeline and Cost?
Discuss realistic timeframes and budgets upfront. Ask:
- When can you start, and when will the project be completed?
- Can you provide a detailed written estimate?
- How do you handle unexpected costs or delays?
8. What Materials and Plants Do You Use?
The quality of materials and plants impacts the longevity of your landscaping. Questions to ask include:
- Do you source from local nurseries?
- What warranties do you offer on plants or hardscaping?
- Do You Offer Maintenance Plans?
Ongoing care ensures your landscape remains beautiful. Inquire about:
- Regular maintenance services
- Seasonal updates or cleanups
10. Why Should I Choose Your Company?
This is your chance to hear why they stand out. Listen for:
- Commitment to Quality
- Unique expertise or certifications
- Their approach to customer service
Make the Right Choice for Your Landscape
Choosing a landscape company is a big decision, but asking these questions can help you find a trustworthy partner. At 1st Impressions Landscape and Garden Center, we pride ourselves on delivering exceptional service and creating outdoor spaces that inspire.
Ready to get started? Contact us today to discuss your project!